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General terms and conditions

1. scope
The following Terms & Conditions apply to all orders placed by consumers via our online store.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2 Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Fischers Fritze GmbH.

By placing the products in the online store, we submit a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. contract language, contract text storage
The language(s) available for the conclusion of the contract: German, English

We save the contract text and send you the order data and our Terms & Conditions in text form. You can view the text of the contract in our customer login.
4. subject matter of the contract
4.1 Product description
Reference is made to the validity of the respective product description as an integral part of the contract.

4.2 Product images
Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special features. If you are unsure, please contact us:

Due to individual screen configurations (e.g. resolution and brightness), slight deviations between the displayed and the actual product colors are possible.

In the case of wooden products, natural deviations in the grain, structure and color of the wood are possible.
5. requirements and handling of customer content
5.1 Requirements
If it is necessary for you to send us content (e.g. texts, data, files) in order to fulfill the order, the existing technical possibilities for this and any applicable requirements are based on the respective product description.
You are solely responsible for the content, including the legality and accuracy of the content you send us. We do not carry out any editorial checks on the content before executing the order.

5.2 Compliance with applicable law
The content and the products to be created from it must always comply with the applicable legal provisions. In particular, they must not infringe any rights and claims of third parties (especially copyrights, trademark rights or other industrial property rights) and must not contain or serve any purposes that glorify violence, are discriminatory, racist, xenophobic or other immoral or anti-constitutional content.

5.3 Indemnification
You shall indemnify us against claims of third parties that they may assert in connection with an infringement of their rights by our contractual use. You shall also assume the necessary costs of legal defense, including all court and attorney's fees in the statutory amount. The indemnification does not apply if you are not responsible for the infringement. In the event of a claim by a third party, you are obliged to provide us immediately, truthfully and completely with all information necessary for the examination of the claims and a defense.

5.4 Reservation of right of withdrawal
We reserve the right to refuse the order or to withdraw from the contract if the content provided by you for this purpose violates legal or official prohibitions or morality or if there is a reasonable suspicion in this regard. This applies in particular to the provision of anti-constitutional, racist, xenophobic, discriminatory, offensive, youth-endangering and/or violence-glorifying content.
6. terms of delivery
6.1 Shipping costs
For all orders under the purchase amount of 65 euros, shipping costs of 3.60 (Germany) 5.60 (Europe) euros will be charged in addition to the specified product price.

6.2 Delivery options
We ship the products to the delivery address specified in the order process.

We deliver by mail order. It is only possible to collect the goods yourself by prior arrangement.

7. payment
The following payment methods are available in our store.

Prepayment
If you select prepayment, we will send you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
You enter your credit card details during the ordering process. Your card will be charged immediately after placing the order.

Amazon Pay
In order to be able to pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by Amazon Pay within one banking day of the order being placed.

Amazon Pay can offer registered Amazon Pay customers, selected according to their own criteria, further payment methods in the customer account. However, we have no influence on the offering of these payment methods; other individually offered payment methods affect your legal relationship with Amazon Pay. Further information on this can be found in your Amazon Pay account.

Apple Pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further instructions in the order process.

giropay
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M., we offer the payment method giropay. In order to be able to pay the invoice amount via giropay, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions during the order process.

Giropay can offer registered giropay customers, selected according to their own criteria, further payment methods in the customer account. However, we have no influence on the offering of these payment methods; other individually offered payment methods affect your legal relationship with giropay. Further information on this can be found in your giropay account.

PayPal, PayPal Express
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions in the order process.
PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. Further information on this can be found in your PayPal account.

Sofort by Klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions during the ordering process.
8. right of withdrawal
Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.
9. reservation of title
The product remains our property until full payment has been made.
For entrepreneurs, the following also applies: We reserve title to the product until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if
you do not meet your payment obligations. We shall release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.
10 Warranty and guarantees
10.1 Liability for defects
The statutory liability for defects applies.

10.2 Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.
11. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

Terms & Conditions created with the Trusted Shops legal text editor
© Fischers Fritze GmbH (2024)
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