Exchange

Would you like to exchange for a different size or color? It's that easy!

Note: Please note that we can only carry out a direct exchange within the same price category. If you only want to change the strap color, simply make a clear note of the new model on the exchange form - preferably next to the desired size. For everything else, please contact our customer service.

Download the Fischers Fritze exchange form and print it out. If you do not have a printer at home, a handwritten note will suffice.

Enter your new desired size, your order number and your name on the form used and pack it with your Fischers Fritze in our original packaging or another shipping box.

We recommend that you send the parcel as an insured shipment with proof (e.g. registered letter). However, this only serves as security for you, as we generally receive returns by any shipping method. Send it to us within 30 days:

Fischers Fritze GmbH 
Scheidtweilerstrasse 79
50933 Cologne

After receiving your return, we will take care of the exchange and reshipment at our expense as soon as possible. As with the original order, you will receive a shipping confirmation with the corresponding shipment number.

Please understand that we cannot take back any worn bracelets. We manufacture each of our products with hand, sense and understanding and do not want to dispose of them for no reason. Please be fair and only return products to us in their original condition and within the specified period. If there is a problem, simply contact our customer service.

🇨🇭 Direct exchanges are not possible for shipments from Switzerland. In this case, please contact our customer service.

Finding the right size

for your Fischers Fritze bracelet.

Discover your perfect bracelet size in just 2 minutes.

Size guide >