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You want to exchange to another size or colour? We are happy to help you - we promise!
Note: Please note that we can only execute a direct exchange within the same price category. If you only want to change the colour of the ribbon, simply note the new model clearly on the exchange form - preferably directly next to the desired size.
Download the Fischers Fritze exchange form and print it out. If you don't have a printer at home, a handwritten note will do, too.
Enter your new desired size, your order number and your name on the exchange form and pack it with your Fischers Fritze item in our original packaging or another shipping box.
We recommend that you send the package as an insured shipment with proof (e.g. registered mail). This serves only as a security for you, in principle, we receive returns of any shipping method. Send the whole within 30 days to:

Fischers Fritze GmbH

Lichtstrasse 46
50825 Cologne
After receiving your return, we will exchange and reship it as quickly as possible at our expense. As with the original order, you will receive a shipping confirmation with the corresponding shipment number.
Please understand that we cannot take back worn bracelets. We make each of our products by hand, sense and understanding and do not want to dispose them for no reason. Please be fair and only return products in their original condition and within the specified time limit.

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